What is an EOB & how does it work?

Your EOB has a lot of useful information that may help you track your healthcare expenditures and serve as a reminder of the medical services you received during the past several years. A typical EOB has the following information, although the way it's displayed may vary from one insurance plan to another:

Should I pay my EOB?

Should you pay your EOB? The Explanation of Benefits is not a bill. So, no, you shouldn't pay anything yet. It's a report of what your insurance plan is going to cover, based on the care you received, and your health plan benefits for that care.

What should I do if I need help with my EOB?

If you still need help, you should then call Member Services at your insurance company for an explanation. How long should you keep your EOB? You should always save your Explanation of Benefits until you get the final bill from your doctor or health care provider.